Creative Cloud apps do not require serial numbers. Troubleshoot when Creative Cloud apps ask for a serial number.
In the Order History screen, select the order number in the ORDER# column.
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If you purchased from a store, you may have received a redemption code. You use the redemption code to obtain your serial number.
How did you purchase your product? | Where’s your code or serial number? |
From a store or online retailer | See the section below: If you purchased from a store or online retailer. |
As a Student or Teacher Edition product | See Serial numbers, redemption codes, and product codes | Student & Teacher editions. |
As a volume license | You can find your serial number on the Adobe Licensing Website. |
What do you have? | How to find your code or serial number? | |
Email from a store or online retailer | Some stores send you a redemption code or serial number via email:
| |
Product box | You might have a serial number or a redemption code depending on your product and where you purchased it. Redemption Code (use this to obtain the serial number) Find your redemption code on an insert card inside the box. The redemption code is a 24-digit alphanumeric code. For detailed instructions, see Redemption code help. Serial Number Find your serial number on the disc sleeve or on the product box. The serial number is a 24-digit numeric code. Note: For Elements products, the serial number is on the Windows DVD sleeve. | |
Prepaid card | The prepaid card contains a code you use to obtain your serial number and download your product. You'll find this code beneath the scratch-off foil on the back of the card. For detailed instructions, see Redemption code help. |
We block serial numbers that we did not issue, or that are fraudulent. Learn more about an invalid or revoked serial number.
Your Mac provides several tools to help you identify it. The simplest is About This Mac, available by choosing About This Mac from the Apple menu in the upper-left corner of your screen. The other is the System Information app. Learn how to use these tools to identify your Mac.
If you don’t have your Mac or it doesn’t start up, use one of these solutions instead:
MacBook Pro models are organized by the year they were introduced, starting with the most recent. Click the model name for detailed technical specifications.
MacBook Pro models from late 2013 and newer can run the latest version of macOS. For older models, the latest compatible operating system is noted.
MacBook Pro (13-inch, M1, 2020)
Colors: Silver, space gray
Model Identifier: MacBookPro17,1
Part Numbers: MYD83xx/A, MYD92xx/A, MYDA2xx/A, MYDC2xx/A
Tech Specs: MacBook Pro (13-inch, M1, 2020)
User Guide: MacBook Pro (13-inch, M1, 2020)
MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro16,3
Part Numbers: MXK32xx/A, MXK52xx/A, MXK62xx/A, MXK72xx/A
Tech Specs: MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)
User Guide: MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)
MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro16,2
Part Numbers: MWP42xx/A, MWP52xx/A, MWP62xx/A, MWP72xx/A, MWP82xx/A
Tech Specs: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
User Guide: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
MacBook Pro (16-inch, 2019)
Colors: Silver, space gray
Model Identifier: MacBookPro16,1, MacBookPro16,4
Part Numbers: MVVJ2xx/A, MVVK2xx/A, MVVL2xx/A, MVVM2xx/A
Tech Specs: MacBook Pro (16-inch, 2019)
User guide: MacBook Pro (16-inch, 2019)
MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro15,4
Part Numbers: MUHN2xx/A, MUHP2xx/a, MUHQ2xx/A, MUHR2xx/A, MUHR2xx/B
Tech Specs: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
User Guide: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
MacBook Pro (15-inch, 2019)
Colors: Silver, space gray
Model Identifier: MacBookPro15,1, MacBookPro15,3
Part Numbers: MV902xx/A, MV912xx/A, MV922xx/A, MV932xx/A, MV942xx/A, MV952xx/A
Tech Specs: MacBook Pro (15-inch, 2019)
User Guide: MacBook Pro (15-inch, 2019)
MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro15,2
Part Numbers: MV962xx/A, MV972xx/A, MV982xx/A, MV992xx/A, MV9A2xx/A
Tech Specs: MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
User Guide: MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
MacBook Pro (15-inch, 2018)
Colors: Silver, space gray
Model Identifier: MacBookPro15,1
Part Numbers: MR932xx/A, MR942xx/A, MR952xx/A, MR962xx/A, MR972xx/A, MUQH2xx/A
Tech Specs: MacBook Pro (15-inch, 2018)
User Guide: MacBook Pro (15-inch, 2018)
MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro15,2
Part Numbers: MR9Q2xx/A, MR9R2xx/A, MR9T2xx/A, MR9U2xx/A, MR9V2xx/A
Tech Specs: MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports)
User Guide: MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports)
MacBook Pro (15-inch, 2017)
Colors: Silver, space gray
Model Identifier: MacBookPro14,3
Part Numbers: MPTR2xx/A, MPTT2xx/A, MPTU2xx/A, MPTV2xx/A, MPTW2xx/A, MPTX2xx/A
Tech Specs: MacBook Pro (15-inch, 2017)
User Guide: MacBook Pro (15-inch, 2017)
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro14,2
Part Numbers: MPXV2xx/A, MPXW2xx/A, MPXX2xx/A, MPXY2xx/A, MQ002xx/A, MQ012xx/A
Tech Specs: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)
User Guide: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro14,1
Part Numbers: MPXQ2xx/A, MPXR2xx/A, MPXT2xx/A, MPXU2xx/A
Tech Specs: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
User Guide: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
MacBook Pro (15-inch, 2016)
Colors: Silver, space gray
Model Identifier: MacBookPro13,3
Part Numbers: MLH32xx/A, MLH42xx/A, MLH52xx/A, MLW72xx/A, MLW82xx/A, MLW92xx/A
Tech Specs: MacBook Pro (15-inch, 2016)
User Guide: MacBook Pro (15-inch, 2016)
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro13,2
Part Numbers: MLH12xx/A, MLVP2xx/A, MNQF2xx/A, MNQG2xx/A, MPDK2xx/A, MPDL2xx/A
Tech Specs: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
User Guide: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
Colors: Silver, space gray
Model Identifier: MacBookPro13,1
Part Numbers: MLL42xx/A, MLUQ2xx/A
Tech Specs: MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
User Guide: MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
MacBook Pro (Retina, 15-inch, Mid 2015)
Model Identifier: MacBookPro11,4, MacBookPro11,5
Part Number: MJLQ2xx/A, MJLT2xx/A, MJLU2xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Mid 2015)
User Guide: MacBook Pro (Retina, 15-inch, Mid 2015)
MacBook Pro (Retina, 13-inch, Early 2015)
Model Identifier: MacBookPro12,1
Part Numbers: MF839xx/A, MF840xx/A, MF841xx/A, MF843xx/A
Tech Specs: MacBook Pro (Retina, 13-inch, Early 2015)
User Guide: MacBook Pro (Retina, 13-inch, Early 2015)
MacBook Pro (Retina, 15-inch, Mid 2014)
Model Identifier: MacBookPro11,2, MacBookPro11,3
Part Number: MGXC2xx/A, MGXA2xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Mid 2014)
User Guide: MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro (Retina, 13-inch, Mid 2014)
Model Identifier: MacBookPro11,1
Part Numbers: MGX72xx/A, MGX82xx/A, MGX92xx/A
Tech Specs: MacBook Pro (Retina, 13-inch, Mid 2014)
User Guide: MacBook Pro (Retina, 13-inch, Mid 2014)
MacBook Pro (Retina, 15-inch, Late 2013)
Model Identifier: MacBookPro11,2, MacBookPro11,3
Part Number: ME293xx/A, ME294xx/A
Tech Specs: MacBook Pro (Retina, 15-inch, Late 2013)
User Guide: MacBook Pro (Retina, 15-inch, Late 2013)
MacBook Pro (Retina, 13-inch, Late 2013)
Model Identifier: MacBookPro11,1
Part Numbers: ME864xx/A, ME865xx/A, ME866xx/A
Tech Specs: MacBook Pro (Retina, 13-inch, Late 2013)
User Guide: MacBook Pro (Retina, 13-inch, Late 2013)
MacBook Pro (Retina, 15-inch, Early 2013)
Model Identifier: MacBookPro10,1
Part Numbers: ME664xx/A, ME665xx/A
Newest compatible operating system: macOS Catalina 10.15.7
Tech Specs: MacBook Pro (Retina, 15-inch, Early 2013)
User Guide: MacBook Pro (Retina, 15-inch, Early 2013)
MacBook Pro (Retina, 13-inch, Early 2013)
Model Identifier: MacBookPro10,2
Part Numbers: MD212xx/A, ME662xx/A
Newest compatible operating system: macOS Catalina 10.15.7
Tech Specs: MacBook Pro (Retina, 13-inch, Early 2013)
User Guide: MacBook Pro (Retina, 13-inch, Early 2013)
MacBook Pro (Retina, 13-inch, Late 2012)
Model Identifier: MacBookPro10,2
Part Numbers: MD212xx/A, MD213xx/A
Newest compatible operating system: macOS Catalina 10.15.7
Tech Specs: MacBook Pro (Retina, 13-inch, Late 2012)
User Guide: MacBook Pro (Retina, 13-inch, Late 2012)
MacBook Pro (Retina, 15-inch, Mid 2012)
Model Identifier: MacBookPro10,1
Newest compatible operating system: macOS Catalina 10.15.7
Tech Specs: MacBook Pro (Retina, 15-inch, Mid 2012)
User Guide: MacBook Pro (Retina, 15-inch, Mid 2012)
MacBook Pro (15-inch, Mid 2012)
Model Identifier: MacBookPro9,1
Part Numbers: MD103xx/A, MD104xx/A
Newest compatible operating system: macOS Catalina 10.15.7
Tech Specs: MacBook Pro (15-inch, Mid 2012)
User Guide: MacBook Pro (15-inch, Mid 2012)
MacBook Pro (13-inch, Mid 2012)
Model Identifier: MacBookPro9,2
Part Numbers: MD101xx/A, MD102xx/A
Newest compatible operating system: macOS Catalina 10.15.7
Tech Specs: MacBook Pro (13-inch, Mid 2012)
User Guide: MacBook Pro (13-inch, Mid 2012)
MacBook Pro (17-inch, Late 2011)
Model Identifier: MacBookPro8,3
Part Number: MD311xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (17-inch, Late 2011)
MacBook Pro (15-inch, Late 2011)
Model Identifier: MacBookPro8,2
Part Numbers: MD322xx/A, MD318xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (15-inch, Late 2011)
User Guide: MacBook Pro (15-inch, Late 2011)
MacBook Pro (13-inch, Late 2011)
Model Identifier: MacBookPro8,1
Part Numbers: MD314xx/A, MD313xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (13-inch, Late 2011)
User Guide: MacBook Pro (13-inch, Late 2011)
MacBook Pro (17-inch, Early 2011)
Model Identifier: MacBookPro8,3
Part Number: MC725xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (17-inch, Early 2011)
MacBook Pro (15-inch, Early 2011)
Model Identifier: MacBookPro8,2
Part Numbers: MC723xx/A, MC721xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (15-inch, Early 2011)
User Guide: MacBook Pro (15-inch, Early 2011)
MacBook Pro (13-inch, Early 2011)
Model Identifier: MacBookPro8,1
Part Numbers: MC724xx/A, MC700xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (13-inch, Early 2011)
User Guide: MacBook Pro (13-inch, Early 2011)
MacBook Pro (17-inch, Mid 2010)
Model Identifier: MacBookPro6,1
Part Number: MC024xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (17-inch, Mid 2010)
MacBook Pro (15-inch, Mid 2010)
Model Identifier: MacBookPro6,2
Part Numbers: MC373xx/A, MC372xx/A, MC371xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (15-inch, Mid 2010)
MacBook Pro (13-inch, Mid 2010)
Model Identifier: MacBookPro7,1
Part Numbers: MC375xx/A, MC374xx/A
Newest compatible operating system: macOS High Sierra 10.13.6
Tech Specs: MacBook Pro (13-inch, Mid 2010)
MacBook Pro (17-inch, Mid 2009)
Model Identifier: MacBookPro5,2
Part Number: MC226xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (17-inch, Mid 2009)
User Guide: MacBook Pro (17-inch, Mid 2009)
MacBook Pro (15-inch, Mid 2009)
Model Identifier: MacBookPro5,3
Part Numbers: MB985xx/A, MB986xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (15-inch, Mid 2009)
User Guide: MacBook Pro (15-inch, Mid 2009)
MacBook Pro (15-inch, 2.53GHz, Mid 2009)
Model Identifier: MacBookPro5,3
Part Number: MC118xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (15-inch, 2.53GHz, Mid 2009)
User Guide: MacBook Pro (15-inch, 2.53GHz, Mid 2009)
MacBook Pro (13-inch, Mid 2009)
Model Identifier: MacBookPro5,5
Part Numbers: MB991xx/A, MB990xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (13-inch, Mid 2009)
User Guide: MacBook Pro (13-inch, Mid 2009)
MacBook Pro (17-inch, Early 2009)
Model Identifier: MacBookPro5,2
Part Number: MB604xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (17-inch, Early 2009)
User Guide: MacBook Pro (17-inch, Early 2009)
MacBook Pro (15-inch, Late 2008)
Model Identifier: MacBookPro5,1
Part Number: MB470xx/A, MB471xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (15-inch, Late 2008)
User Guide: MacBook Pro (15-inch, Late 2008)
MacBook Pro (17-inch, Early 2008)
Model Identifier: MacBookPro4,1
Part Number: MB166xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (17-inch, Early 2008)
User Guide: MacBook Pro (17-inch, Early 2008)
MacBook Pro (15-inch, Early 2008)
Model Identifier: MacBookPro4,1
Part Number: MB133xx/A, MB134xx/A
Newest compatible operating system: OS X El Capitan 10.11.6
Tech Specs: MacBook Pro (15-inch, Early 2008)
User Guide: MacBook Pro (15-inch, Early 2008)